Help: Action steps to take in an emergency or crisis
If you have safety concerns about yourself or someone else, seek help immediately.
Help is a phone call away
During an emergency, don’t hesitate to reach out. Use these resources to connect with help immediately, day or night.
Dial 988 for help with an immediate mental health crisis
If you’re having thoughts of suicide or feelings of emotional distress, dial 988 to connect with the Suicide and Crisis Lifeline. Skilled and trained counselors will listen and provide personalized support for urgent and emergency mental health concerns. Counselors are available 24/7, 365 days per year.
Dialing 988 is also appropriate if you have concerns about someone other than yourself and need guidance or support.
If your need is not as immediate and you prefer to start with an online chat instead of calling, go to 988lifeline.org/chat.
Use the right resources for the situation
Keep in mind that 911 dispatchers typically do not have specific background and training in handling mental health and suicide-related concerns. Also, law enforcement (often the first responders when dialing 911) may not be necessary or appropriate for a mental health issue.
Counselors available through 988 are highly trained to assist people in emotional distress or who are suicidal. When calling 988, you are connected to a skilled individual at a crisis center for support.
Next section: Seek a safe space
Seek a safe space
If you’re alone and afraid of your thoughts or feelings ― or are experiencing symptoms ― don’t delay in finding care.
Get immediate help if you’re afraid or in danger
If you’re alone and feel you may harm yourself or others, are having delusions or are experiencing significant, rapid changes in your behavior, head straight to the nearest emergency room for immediate care.
"Dow” refers to the company and its subsidiaries that are authorized to participate in the benefit plans described in this guide. The brief summaries of benefits in this guide provide only general information. The benefits are governed by the Plan Document and Summary Plan Description for the applicable benefit. You should refer to the Plan Document and Summary Plan Description of the applicable benefit plan(s) for a more complete description of a benefit plan’s terms. If there is any inconsistency between (a) the information provided in this document and any oral or written representations made by anyone regarding a benefit plan, and (b) the legal documents of a benefit plan, including the Plan Document or Summary Plan Description for the applicable benefit plan, the legal documents will govern. Dow reserves the right to amend, modify or terminate the benefit plan(s) described at any time in its sole discretion. The descriptions in this document are subject to change based on the terms of the benefit plan(s) and applicable law.
Content Steward: Dow North America Benefits | (833) 693-6947 (MYDOWHR)
LIT #318-70440 | October 2023
